Feature |
WhatsApp Business App |
WhatsApp Business API |
|---|---|---|
Messaging Type |
One-to-one messaging
|
One-to-many messaging(Bulk)
|
Automation |
Limited automation capabilities
|
Advanced automation (Chatbots, Workflows)
|
Integration |
No third-party integrations
|
Integrates with CRMs and other software
|
User Access |
Single user (1 phone + 4 devices)
|
Unlimited users can access from multiple devices
|
Cost |
Free
|
Paid (per conversation)
|
Analytics |
Basic reporting
|
Detailed analytics available
|
Broadcast Offers, Updates & Launches within 3 Clicks to your existing leads and customers without getting blocked by WhatsApp!
Assign tags and attributes to your contacts via Live Chat Dashboard & via Uploading to create segments and broadcast messages
Add your team members and handle chats via our smart Live chat dashboard.
Build Chatbots to solve for queries and qualify leads day and night using our easy-to-use drag and drop chatbot builder
Send payment reminders, order confirmation, abandoned cart messages via APIs & Integrations
Dinesh FeninFounder, Fliqi EducationWe were working hard to reach our audience through traditional approaches like SMS messages and seminars, but the results weren’t satisfying. Click to WhatsApp ads helped us make a positive improvement. In our first campaign, we reached 4 million impressions with a very low investment. And that helped us earn 2,500 clients, including conversion of 1,500 mature leads.
Akash JainBusiness Executive, CoscoAiSensy helped us increase our customer engagement. Our customer engagement increased from 35% to 90% with AiSensy's Smart Retargeting feature.
Achina MayyaFounder & CEO, AevyTVAiSensy has been pivotal for us. The personalised interactions and instant responses greatly improved our engagement rates, and more importantly our sales!